Client Satisfaction:
Our Commitment to Excellence
At JEN COL, our dedication to client satisfaction goes far beyond construction. We believe in creating lasting partnerships built on trust, transparency, and a focused commitment to delivering excellence.
Here’s how we ensure your satisfaction:
FEEDBACK & SURVEYS
We value your input, and we actively seek your feedback throughout the project journey, not just at the end. Our client satisfaction surveys help us understand your needs, concerns, and expectations. Your insights guide us in continuously improving our services and ensuring your complete satisfaction.
COMMUNITY ENGAGEMENT
We understand the importance of giving back to the communities where we work. That’s why we actively engage with local communities, hire local laborers, and contribute to the growth of the local economy. Your project becomes a catalyst for positive change in your community.
PROMISE, DELIVERED
“Promise, delivered” has never just been a slogan — it’s our trademark. It’s a phrase not derived from aspiration, but from our reputation of consistently delivering the goods. We take every commitment seriously and ensure that we deliver on our promises through our actions and the real-world results that matter. When you choose JEN COL, you can trust that your project is in capable, accountable hands.
BUILDING A BETTER FUTURE
We exist to “Build a Better Future” for our staff, partners, clients, and the communities we serve. Our work is genuinely driven by a larger purpose — to leave a positive impact that extends far beyond the completion of your project.
The JEN COL Way: Our Guiding Principles
“The JEN COL Way” represents our core values and timeless guiding principles. It’s the compass that directs how we work, make decisions, and conduct ourselves. These values embody our philosophy.
IMPORTANT These aren’t just words drummed up in a boardroom, everyone at JEN COL lives them each day.
Here’s What Our Clients Have to Say
“The JEN COL team was exceptional to work with, consistently demonstrating professionalism, clear communication, and openness. Throughout the project, the JEN COL team provided valuable guidance on decisions and solutions, showcasing their competence and expertise in arena construction. We are very pleased with the quality of work and proud of the collaboration and outcome of this project.”
Paresh Dhariya
General Manager of Planning and Operations, Town of Devon
Dale Fisher Arena Expansion – Devon, AB See Project
“My experience working with JEN COL on this project was very positive. I found them to be professional, committed to high quality workmanship, and very flexible and willing to work with us to find cost-effective solutions when faced with unexpected challenges. JEN COL understood our financial limitations and often went above and beyond what was required to help keep the project within budget parameters.”
Jeff Norburn
Director of Community Services, City of Quesnel
Q-Kids Childcare Centre – Quesnel, BC See Project
“We found JEN COL to be professional and highly competent throughout the project and have appreciated the way that they have responded to our input and any issues that developed during the project. I would not hesitate to recommend them to you as a firm that will work collaboratively with you and help you maximize the value out of your project”
Cam Borton, P.Eng.,PMP
Project and Maintenance Engineer, Claystone Waste Ltd
Claystone Waste Ltd. Administration Building – Beaver County, AB See Project
“We have utilized the services of several General Contractors for (our) projects and can confidently and sincerely comment that JEN COL Construction Ltd. has been recognized as our organization and general contracting/managing Partner of Choice. The performance and scope of their services have been extremely organized, detailed, and a pleasure to conduct business with.”
Len McCullough
Director of Operations, Partner, Sawmill Restaurant Group
Sawmill Restaurants – AB See Project
“I found the principals at JEN COL to be exceptional in their desire to see a successful project for both parties. They listened and they cared about what I was trying to do. Their team worked very hard at the design and the implementation and they worked tirelessly with the architects to make the project actually work with the real world.”
Chris Page, P.Eng.,PMP
P.Eng, Owner, Chris Page & Associates
Chris Page & Associates Office – Edmonton, AB See Project
“JEN COL’s management staff and onsite personnel were diligent in their efforts to keep the project on time and on budget. Construction meetings were regularly carried out ensuring open communication through-out the project. We would have no hesitation to recommend or once again contract JEN COL Construction Ltd. for future projects.”
Tumla Shrestha
Capital Project Specialist, City of Spruce Grove
Spruce Grove Protective Services – Spruce Grove, AB See Project
“I have been involved with various health facility construction/renovation projects over the past few years and JEN COL Construction by far has been the best company to work with! They made a point of understanding the programs, services and staff that were moving to EEHC. They consulted with us and had a real knack for identifying when a construction change might impact clinical operations.”
Karen DeViller, RN, MD
Regional Manager & Site Director, East Edmonton Health Care Centre
East Edmonton Health Care Centre – Edmonton, AB See Project
Work With JEN COL
At JEN COL, we don’t simply deliver projects; we deliver unrivalled project experiences. Our core values serve as the foundation of our partnerships, the guiding principles for our actions, and the ultimate measure of our performance. Every project is a collaborative journey, and we’re committed to making it a success together with you, our valued clients, consultants, general contractors, and subcontractors.
to experience the JEN COL difference and embark on a construction journey that exceeds your expectations.